Change delay repay minimum delay to 5 minutes.
Currently delay repay schemes only compensate customers who experience delays of between 15 minutes and 30 minutes. Many more customers who are regularly delayed by 5 minutes or more receive no compensation. This needs to change. Train companies need to be held to account for their mistakes/delays.
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Currently ranked 1,002 out of 1,707 open petitions, and 26,550 out of 104,023 petitions ever created.
Friday 8 June 2018
Friday 7 December 2018