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Change the law to compell NHS organisations to allow patients to communicate with them by email.

Submitted on Saturday 2nd March 2013

Rejected on Wednesday 21st June 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Change the law to compell NHS organisations to allow patients to communicate with them by email.

Additional Information

It is almost impossible to find an email contact address with most NHS organisations. Email allows the author to retain a copy of his/her correspondence AND to prove, when it proves necessary, that the correspondence was actually sent and received by the addressee. In this day and age it can only be for their own deniability that the NHS does not allow email correspondence between patients and its organisations. It is hugely more expensive for patients to be able to record telephone call conversations with the NHS than it is to keep email records. WE MUST BE GIVEN THAT OPPORTUNITY.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

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