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dwp must have an independent department to overlook and deal with the the complaints against the dwp employees and rules and regulations

Submitted on Monday 26th January 2015

Published on Monday 26th January 2015

Current status: Closed

Closed: Monday 30th March 2015

Signatures: 3

Tagged with

Police

Petition Action

dwp must have an independent department to overlook and deal with the the complaints against the dwp employees and rules and regulations

Additional Information

We believe the DWP should have an independent department to overlook and deal with the high rise of complaints made against them. The police has the ipcc that are easy to access whilst the dwp answer to no one.
We believe this would a great benefit to both Dwp and claimants. At present the DWP has no department dealing or even taking complaints. If there are then not even the employees seem aware of this and it is the cause of frustration in claimant's when they are not able to question or recieve the appropriate answers to a concern or complaint.
Isn't it also a cop out for DWP not to have a complaints department and to answer to nobody?


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