Have your say on government e-petitions

More consumer protection when purchasing downloadable items

Submitted on Monday 3rd March 2014

Published on Friday 7th March 2014

Current status: Closed

Closed: Sunday 7th September 2014

Signatures: 3

Tagged with

Child ~ Law ~ Money

Petition Action

More consumer protection when purchasing downloadable items

Additional Information

Isn't it time that consumers were more protected when purchasing downloadable item (game, add-on, apps, book, etc). Currently if you purchase an item digitally you are tied by the suppliers terms and condition and this usually means that you can not get your money back if the item was purchased in error, or if the item doesn't work, or even if your child had clicked and spent a small fortune. Isn't it time that we, the consumer were able to have similar protection to the protection given us when we purchase any other item?

As an example a child purchased a game via a console store, said game wasn't for that console and wasn't a full game but an add-on. But the company from which it was purchased said sorry but we never refund as it's against our terms and conditions, even though the product could not be used as the console it was for wasn't owned!! How can this be acceptable by law today!


You can't sign this petition because it is now closed. But you can still comment on it here at Repetition.me!

Have your say on this petition!

comments powered by Disqus

repetition.me is a Good Stuff website

44.201.64.238 Thu, 28 Mar 2024 14:09:17 +0000