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Stop London & Quadrant making their tenants live in inadequate properties.

Submitted on Sunday 5th March 2017

Rejected on Wednesday 29th March 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Stop London & Quadrant making their tenants live in inadequate properties.

Petition Details

I along with other tenants are now at the end of their tethers with living in homes that are causing health issues and not completing repairs. I have been fighting since 2013 to get the issues of damp and mould in my home caused by out of date inadequate windows but L&Q refuse to replace.

Additional Information

Going through the complaint procedures did no good, not even contacting the housing ombudsman. L&Q have had photographic evidence and doctors letter. Their insurance company refuse to pay for loses due to being effected my damp & mould. Does this seem like a legit company? There are a number of forum groups in the social media that all have tenants complaining of similar or same issues. It's now time to take a stand and make L&Q accountable for their dodgy dealings and ignoring complaints


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The Housing Ombudsman, not the UK Government or Parliament, is responsible for dealing with complaints about housing standards between housing association tenants and landlords. You can find out more about how to complain on the UK Government website: www.gov.uk/housing-association-homes/complaints

If the Housing Ombudsman is unable to resolve your issue, you could consider taking legal action against your housing association. You can find out more about taking court action here: www.citizensadvice.org.uk/law-and-courts/legal-system/taking-legal-action/small-claims/going-to-court/taking-court-action/

You could start a new petition asking for the Housing Ombudsman to be given more powers for dealing with housing association standards.

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