Submitted on Sunday 29th March 2020
Rejected on Wednesday 13th May 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Stop wedding and events venues from profiteering from the Coronavirus crisis
Wedding and other events companies and are charging customers to postpone their events when the venue has been forced to close due to the virus. Please stop them profiteering like this.
Venues are making thousands of pounds from people and providing no service. Some wedding venues, for example, are refusing to refund money but are also unable to provide the service promised due to the virus restrictions. They claim because it's not their choice to cancel, customers are entitled to nothing and must rebook/pay again. Alternatively they are offering a different date or event worth less than originally paid for. By doing this they make more profit than they would have otherwise.
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The Government e-Petitions Team gave the following reason:
The arrangements for weddings and other events are civil matters governed by the contracts that have been agreed, and relevant consumer rights laws, and are a not a matter for the Government or Parliament.
If you feel that a venue is treating you unfairly, you can complain directly to them, and seek advice about how to escalate your complaint. The Government has published advice on consumer rights here: www.gov.uk/consumer-protection-rights
You could start a petition calling on the Government to create a fund to reimburse people who have lost money as a result of coronavirus.
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: commonslibrary.parliament.uk/coronavirus/
You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.
Find out more and watch the Committee put questions suggested by petitioners to Government Ministers and the Deputy Chief Medical Officer: committees.parliament.uk/committee/326/petitions-committee/news/145767/committee-question-deputy-chief-medical-officer-and-ministers-on-coronavirus-response/
Read letters asking further questions of Government Ministers: committees.parliament.uk/committee/326/petitions-committee/publications/3/correspondence/
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