Government introduce a law which forces companies to have more open procedures, allowing customers to contact them.
When they have a problem, many companies make it almost impossible and very frustrating for a customer to contact them.
This e-petition has been rejected with the following reason given:
E-petitions cannot be used to request action on issues that are outside the responsibility of the government. This includes:
- party political material
- commercial endorsements including the promotion of any product, service or publication
- issues that are dealt with by devolved bodies, eg The Scottish Parliament
- correspondence on personal issues
E-petitions cannot be used for freedom of information requests.
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Friday 7 June 2013