Share

Restructure the DVLA appeals and complaints procedure

Restructure the appeals and complaints procedure so that it is possible where necessary to talk to an advisor who has access to relevant facts, who is able to answer pertinent questions and is, above all, accountable for advice given.

At the moment, where the only communication option is by mail in many cases it seems to be DVLA procedure to ignore or just not acknowledge salient facts. A general air of unaccountability for incompetent behaviour seems to pervade the DVLA.

As a government agency the DVLA should be accountable and able to demonstrate why decisions have been taken in individual cases without tax payers having to resort to contacting MPs or overcoming similar, unnecessary hurdles.

You can't sign this petition because it has now closed. But you can still give your opinion on it here at Repetition.me!
0

Do you support or oppose this petition?


comments powered by Disqus

Signatories

1

Currently ranked 45,707 out of 102,737 petitions ever created.

Diversity index: 100%

Status

Closed

Created By

Martin Spincer

Created On

Sunday 15 March 2015

Closing Date

Monday 30 March 2015

Tagged With