Submitted on Tuesday 29th September 2015
Rejected on Monday 5th October 2015
Current status: Rejected
Rejection code: no-action (see below for details)
Privatise Go North East or introduce another major bus operator in Tyne and Wear
Go North East is the only bus operator linking Washington and surrounding areas such as Gateshead, Newcastle and Sunderland. This creates a Monopoly, giving Go North East the right to drive up prices and deliver a very poor level of customer service, the main problem being punctuality of buses.
Almost daily, major bus routes, the only bus routes I can take to work in fact, are late. This brings my job security into scrutiny. Feedback and complaints over the past 4 years have fell on deaf ears. The reason for this I believe is the fact that Go North East is the only bus operator operating in this area, giving them the belief they can treat customers like this and get away with it. Action is needed. I spend a great deal of my wages on public transport and expect a better service.
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The Government e-Petitions Team gave the following reason:
Go North East is not a public body. It is therefore not clear what you would like the UK Government or Parliament to do.
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