Submitted on Wednesday 11th November 2015
Published on Monday 16th November 2015
Current status: Closed
Closed: Monday 16th May 2016
Signatures: 41
Tagged with
Force e-commerce websites to declare delivery charges for products up front.
We've all used e-commerce websites, thinking we've got a great deal, only to discover shipping costs added at the last minute - often when we've already entered our personal details. In the UK, e-commerce sites should be made to specify delivery of items openly on the product page.
Hidden charges have been clarified in the airline industry, why should they be tolerated in other forms of online purchase? Online competition has led to more and more companies looking to show the lowest headline price - often with shipping costs hidden until late in their transaction processes. This information is known, so why not advertise it from the outset, to allow consumers to make a fair comparison.
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