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To proactively support UK citizens seeking answers from Hotpoint re;tumbledryers

Submitted on Wednesday 10th February 2016

Rejected on Friday 12th February 2016

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

To proactively support UK citizens seeking answers from Hotpoint re;tumbledryers

Petition Details

*Threat of fire caused by certain faulty tumble dryers made by Whirlpool, Indesit, Creda & Hotpoint. Recall implemented.
*Consumers have to wait up to 10 weeks from when they register their product but is infact months.
*Companies 'appliances are still safe'.
*We are getting no answers or help.

Additional Information

*Companies are insisting that the appliances are still safe to use if cleaned & not left unattended. Electrical Safety First & Andy Reynolds, Chief Fire Officers' Association, advise that they are not be used at all under any circumstances.
*There has already been one house in Guildford, Surrey burnt down. Also the death of a woman in Frankley, Birmingham is suspected to be a faulty tumble dryer.
*Even with countless calls, FaceBook messages & tweets, we feel that we aren't getting anywhere.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We're not sure what support you would like from the UK Government or Parliament. You can find more information about making a report to Trading Standards here:

www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

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