Submitted on Wednesday 24th February 2016
Published on Thursday 25th February 2016
Current status: Closed
Closed: Thursday 25th August 2016
Signatures: 8
Cap the amount phone companies can charge if you go outside of your allowance.
Apply a limit to the amount of money phone companies can charge you if you go outside of your contracted allowance to avoid shock bills in the hundreds or thousands of pounds arriving unexpectedly and landing the victim in financial difficulty.
A recent example is that a young girl of age 16 recently cancelled a contract with 5 days remaining. Those 5 days were refunded and she went on a pay as you go contract for those 5 days - this was not communicated to the parents. At the end of the month, a £1400 bill came through as the charge per mb of data was set at £7.20. This is UNETHICAL and there is no logical reason data should be this expensive. It is an example of pure greed and something needs to be done to protect the public.
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18.222.56.71 Sat, 23 Nov 2024 07:58:56 +0000
