Submitted on Tuesday 15th March 2016
Rejected on Wednesday 16th March 2016
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make Hotpoint replace all faulty goods free of charge as it's there fault
thousands of disgruntled public are left frustrated by the lack of customer service provided by hotpoint, & are being forced to spend out for replacements when the fault lies with hotpoint
I have personal information & that from many others that have been unfairly treated by hotpoint, just as I have, purchasing there faulty goods, that have been put on product recall, to be told by hotpoint it can be modified or can pay a further fee for replacement that is substandard to our current models
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The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. You can find more information about making a report to Trading Standards here:
www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
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