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Access all areas for guide dog owners.

Submitted on Friday 18th March 2016

Rejected on Monday 21st March 2016

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Access all areas for guide dog owners.

Petition Details

Almost half (49%) of guide dog owners surveyed have experienced an access refusal in the last year. We’re campaigning so that assistance dog owners can access taxis, shops and restaurants without being refused entry, in line with their legal rights .

Additional Information

'Each refusal is crushing, confidence shattering, rejecting, and traumatic. I always feel that I don't want to go out after - but work dictates I must.” Guide dog owner, Stevenage

Under the Equality Act, guide dog and other assistance dog owners have the right to enter the majority of services, premises and vehicles with their dog. However our survey has shown that the majority of assistance dog owners have been refused access to somewhere.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to ask for a clear action from the Government or Parliament. The Equality Act, as the petition states, already ensures the right to access for guide dogs. If you think that this law does not go far enough, you could start a petition asking Parliament to change the law or to introduce new penalties for refusing access to a guide dog owner.

Alternatively, you could start a new petition calling on the Government to start an awareness campaign to ensure all premises owners are aware of the law on assistance dogs.

Have your say on this petition!

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