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Protect the Bank Customer

Submitted on Monday 15th August 2011

Published on Monday 22nd August 2011

Current status: Closed

Closed: Wednesday 22nd February 2012

Signatures: 2

Petition Action

Protect the Bank Customer

Additional Information

I want to petition that more powers are given to bank customers in regards to automated payments from debit and visa cards. For example a company can take a customers bank details for a regular automated payment and if a customer has an issue with the service of the company such as poor service or a scam the customer is virtually powerless to cancel any further payments. I have recently been a victim of this and have had funds taken out of my account and been powerless to stop it as the banks tell me its legal as i gave them the details How can this be responsible banking practice if people then end up in debt because of these withdrawals and overdraft charges? This is a big issue as i have met many people who experienced this. Please lets raise this issue.

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