Submitted on Thursday 31st March 2016
Rejected on Friday 1st April 2016
Current status: Rejected
Rejection code: no-action (see below for details)
Increase significantly fines and leverage on the dysfunctional energy companies
The UK energy companies are deliberately over charging tens of thousands of customers every year, citing technology problems for the billing shambles. This is opportunist and the appalling customer service means that often the most vulnerable and least able are forced to overpay for their energy
A quick look around any web review sites will see that ALL the energy companies use the veil of broken IT systems as the reason for putting the already dysfunctional energy sector under greater pressure.
Over charging; reverse billing; applying exit fees when not due - the list is fairly exhaustive.
With an average telephone hold time of in excess of 40 minutes and without any resolution I fear many old people would simply pay just out of ignorance or peace of mind.
Offgen need more muscle.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
If you would like Parliament to change the law, to increase the powers available to Ofgem, you could start a new petition explaining clearly the specific changes that you would like to see.
18.188.113.189 Thu, 21 Nov 2024 11:13:40 +0000
