Submitted on Wednesday 13th April 2016
Rejected on Friday 15th April 2016
Current status: Rejected
Rejection code: irrelevant (see below for details)
Stop mobile phone companies over charging for data/calls outside of price plans
Hi my name is Laura, I would like the UK goverment to put a realistic amount on all mobile price plans when certain minutes are used outside of price plans. This could be an additional debt solution as mobile bills play a part in the younger generation falling victim to debt.
I have been a member of TMOBILE and now EE for many years now and have contracts for 3 family members. My sister had called and asked for unlimited mins on her price plan but didn't realise it starts next bill and has been charged £436.85 +vat for 900 minutes the total for a price plan on average is £35pcm with unlimited minutes and texts including some data. What makes it execptable to charge this amount? No wonder we as a country are falling into thousands of pounds worth of debt.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This would be an operational decision for mobile phone companies. You could start a petition calling for Parliament to change the law to limit charges companies can impose for extra data and calls.
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