Standardize the delay repay system formula across all train franchises.

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Petition Action

Standardize the delay repay system formula across all train franchises.

Petition Details

Not all train companies pay out the same percentage compensation per journey for delayed/cancelled trains to season ticket holders. Southeastern divide the amount by 546 journeys a year yet Southern divide the cost by 464 journeys a year. All train companies should have to follow the same formula.

Additional Information

https://www.southeasternrailway.co.uk/contact-us/delay-repay/more-information/ - Annual season ticket counts as 1/546.

http://www.southernrailway.com/your-journey/passengers-charter/ - On the passenger charter leaflet an annual season ticket counts as 1/464.

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