Submitted on Monday 23rd May 2016
Rejected on Wednesday 25th May 2016
Current status: Rejected
Rejection code: irrelevant (see below for details)
Let 02 customers with continuous poor service leave their contracts without fees
Lymington Town in Hampshire and surrounding areas are experiencing vast problems with their O2 signal causing huge disruptions and inconvenience.
O2 keep insisting the problem is being dealt with however still charging huge bills and not allowing customers to leave without paying the full contract.
Huge on- going debates are taking place online and on Facebook along with group discussions and newspaper articles yet no resolution.
Customers are left feeling angry and frustrated as many only began their new contracts just before the problems started and 02 want an average of £800 to leave.
Seems this is occurring in other areas too and 02 are not doing anything quick to resolve the issues.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
This is not something that the UK Government and Parliament can help with.
You may be able to get advice from Ofcom, the independent regulator for the UK communications industries, about how to complain about this issue:
http://consumers.ofcom.org.uk/complain/phone-and-broadband-complaints/
3.145.115.195 Wed, 24 Apr 2024 04:00:41 +0100
