Submitted on Wednesday 15th June 2016
Published on Wednesday 22nd June 2016
Current status: Closed
Closed: Thursday 22nd December 2016
Signatures: 141
Make Southern Rail give automatic refunds to all customers affected by delays.
For months now, those of us who travel on Southern have been blighted by delays due to 'staff sickness' which has since morphed into 'a shortage of train crew'. Annual ticket holders get no compensation and it is not simple for others to claim, so Southern continue to profit on poor performance.
Southern services continue to be severely affected by train crew availability including a high level of conductor sickness, which is leading to some services being cancelled for part or all of their journey.
Planned industrial action affecting Southern services on Tuesday 21 June
A list of the services which have been pre-cancelled is available here.
http://www.southernrailway.com/your-journey/plan-your-journey/live-running-information/incidents/#iAD816EDFC4114A84A299ABF7D41FE43F
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