Submitted on Wednesday 31st August 2011
Published on Friday 2nd September 2011
Current status: Closed
Closed: Sunday 2nd September 2012
Unfair Contracts: Say 'NO' to 30-day+ notice periods, automatic renewals & unfair cancellation fees!
Telecoms, ISP's & energy companies employ sneaky clauses to squeeze extra charges out of their 'valued' customers. We want to see:
1. A standard 1-week minimum notice period for mobile, internet & energy contracts.
2. Make automatic renewals an optional clause on all contracts.
3. Cancellation fees limited to 1-month's rate only.
4. Providers take a proactive approach, for example, notifying customers that their contract is about to end so that they can shop around & renew only if they choose to.
We believe that this would promote competition, improve customer service & give consumers the same flexibility & choice we are afforded when buying other goods & services. The companies in question are large & profitable enough to cope with these measures. The tactics they use are designed to extort & restrict us, taking the ball out of the customer's court & reducing the need for good customer service & fair pricing. Enough is enough.
Customers before shareholders! Always.
You can't sign this petition because it is now closed. But you can still comment on it here at Repetition.me!
126.96.36.199 Thu, 29 Oct 2020 16:23:19 +0000