Submitted on Monday 5th September 2011
Rejected on Wednesday 21st June 2017
Current status: Rejected
Rejection code: duplicate (see below for details)
Student Finance are incopetent
Student Finance England keeps losing student loan applications and/or personal information sent with them, which is preventing students from getting their money on time. The financial strain and stress caused by this is unacceptable. Also, by losing their personal information, there is increased risk of these families being victims of identity fraud. Call handlers have misled people about the progress of their applications when they've phoned up, and keep asking for letters from HMRC when the HMRC DOES NOT do letters. The government needs to stop the gross incompetence of Student Finance England by disciplining staff severely or sacking them when an application is delayed due to their incompetence.
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The Government e-Petitions Team gave the following reason:
There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
Duplicate of: http://epetitions.direct.gov.uk/petitions/12843
18.222.32.67 Fri, 04 Oct 2024 00:25:01 +0100
