Submitted on Thursday 28th July 2016
Published on Friday 5th August 2016
Current status: Closed
Closed: Sunday 5th February 2017
Signatures: 83
Tagged with
Commence an urgent review of the Child Maintenance Service Policies/Procedures.
The service levels offered by the Child Maintenance Service are exceptionally poor, staff are unhelpful and do not carry out instructions within reasonable timescales. Also, the use of Gross Income in the calculations is unfair and takes no account of paying parents financial circumstances.
I have suffered from numerous issues created by this agency and am being financially disadvantaged by them and I am sure I am not alone. Whilst the majority of paying parents have no issue paying maintenance, it is unfair and unjust that payments do not take into account the financial circumstances of either the paying or the receiving parent.
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