Submitted on Thursday 8th December 2016
Rejected on Thursday 15th December 2016
Current status: Rejected
Rejection code: irrelevant (see below for details)
Automatically refund all Oyster users effected by the Southern Rail disruption.
Oyster users need to manually apply for refunds on each train journey. Given the scale and scope of disruption this is unrealistic and unnecessarily time consuming when TFL hold sufficient information to apply refunds automatically. Season ticket holders received refunds, Oyster users should too.
Southern Rail's prolonged disruption from strikes, cancellations and delays have resulted in season ticket holders receiving blanket refunds. This is good and goes someway in recognising the impact this has on commuters lives. Affected Oyster users should receive automatic refunds too.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can't accept your petition because the issue you raise is not the responsibility of the Government or Parliament. TfL is accountable to the London Assembly.
The London Assembly has its own petitions process. You can find out more about how to petition the London Assembly here:
www.london.gov.uk/mayor-assembly/london-assembly/take-part/petitions
13.59.9.236 Wed, 01 May 2024 01:55:45 +0100
