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Stricter regulations for complaints handling, for communications providers

Submitted on Wednesday 28th December 2016

Published on Wednesday 4th January 2017

Current status: Closed

Closed: Tuesday 2nd May 2017

Signatures: 13

Petition Action

Stricter regulations for complaints handling, for communications providers

Petition Details

Phone companies and other providers are neglecting their duties to provide effective customer service for complaints handling. Too many times we as consumers are lied to and made false promises, because these companies can.

Additional Information

It's time the government responded and did something to protect consumers from unfair practice and make complaints handling legislation stricter.


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