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Stop telecommunications companies overcharging for services

Submitted on Monday 30th January 2017

Rejected on Thursday 2nd February 2017

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Stop telecommunications companies overcharging for services

Petition Details

Charges such as call set-up, caller ID display and call return cost companies little or nothing to provide yet customers have to pay.
BT, for example, charge £1.75 per month for caller display, 19p call set-up, and 26.5p call return

Additional Information

For decades telephone companies have been charging customers for setting-up calls (as if this were done manually) even though exchanges are automated and computerised. Likewise some charge for caller ID and for returning a call along with other features which cost very little to provide.
Many of these charges are unreasonable.
BT's charges are a typical example https://www.productsandservices.bt.com/products/lib/pdf/BT_PhoneTariff_Residential.pdf


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to call on the Government or Parliament to take a specific action. It's clear that you're concerned about telecoms charges, but it's not clear what action you'd like the Government or Parliament to take. You could start a new petition explaining clearly what you would like the Government or Parliament to do. For example, you could ask Parliament to set a maximum level for these charges in law.

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