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Allow full refunds on unused train tickets

Submitted on Monday 20th February 2017

Rejected on Wednesday 1st March 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Allow full refunds on unused train tickets

Petition Details

Brought a train ticket for a Wednesday, however I had to travel on a Tuesday due to a change in circumstances. However, I was unable to get a full refund on the ticket I didn't use. I subsequently had two train tickets.

Additional Information

South West Trains


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The decision to allow refunds on train tickets is a matter for train operating companies.

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