Submitted on Monday 27th February 2017
Published on Wednesday 1st March 2017
Current status: Closed
Closed: Tuesday 2nd May 2017
Signatures: 124
Review effectiveness of the law in protecting consumers from breach of contract
It's illegal to breach a contract but in reality it's very difficult for a consumer to recover their money. The Government needs to investigate how the current law is working and improve protections for consumers.
Both wheelchair users we paid £27,500 for a downstairs disabled toilet & lounge extension. Despite agreeing the contract last April and paying the total in three payments, less than half the contracted work has been done. We've been informed that it’s unlikely we can get our money back, even using the courts. The Government must investigate how the laws are failing to protect people like us and take action to make them more effective so others don’t have to go through what we have.
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