Submitted on Friday 7th October 2011
Published on Monday 10th October 2011
Current status: Closed
Closed: Wednesday 10th October 2012
Signatures: 1
Tagged with
David Cameron ~ Prime Minister ~ remain ~ UK
Prime Minister Please setup up a Hotline like President Zuma
THE UK NEEDS A HOTLINE JUST LIKE THE ONE THAT PRESIDENT ZUMA HAS SET UP, THIS WOULD SHOW NATIONAL LEADERSHIP BY DAVID CAMERON.
http://mg.co.za/article/2009-09-14-zuma-hotline-inundated-with-calls
"The president Zuma addressed the call centre staff on Monday morning, saying the response to the announcement of a hotline had been "overwhelming".
"We want people to be able to tell us what their problems are with service delivery, so that we can assist directly.
"This means that you have a challenging job. You may receive calls from very angry people, who would have been provoked by your colleagues from other departments," Zuma told them.
"Remain calm, patient and be humane and human. You will solve a lot of problems if you remain human and avoid being technical."
He said once the system started working efficiently, the volume of calls would go down as the government "should by then be more responsive, departments will have learnt the importance of responding quickly".
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