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Make dealer level diagnostic software free & available for out of warranty cars

Submitted on Sunday 12th March 2017

Rejected on Monday 20th March 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Make dealer level diagnostic software free & available for out of warranty cars

Petition Details

With car technology advances, cars have to be plugged in for more. My mum has a 17 year old car and had to take it back to the dealer for a "software update" for a new window motor, 10 mins for £100
Cars out of warranty and even up to 20 years old are still being forced back into the main dealers.

Additional Information

My mum had a broken window motor. Purchased from the dealer, had her independent garage fit it. Only to find she had to take it back to the dealer to have them plug it in and let the car know it was good. £180 for the part. £45 for an hours labour to fit and then £100 for 5 minutes work for a "software update" from the main dealer. And if I want to turn my day light running lights off on my volvo I have to take it to the main dealer for them to turn them off. the software costs thousands to buy.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

This petition seems to be calling on car manufacturers, not the Government or Parliament, to take action.

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