Submitted on Sunday 12th March 2017
Published on Monday 20th March 2017
Current status: Closed
Closed: Tuesday 2nd May 2017
Signatures: 8
Need more consumer protection for airline & travel bookings.
People spend thousands of pounds buying air tickets & making travel bookings. Strangely there is no consumer protection whatsoever. There must a period of atleast 14 days when the consumer has the ability to cancel their purchase and get a full refund in line with distance selling regulations.
The vast majority of the airline tickets are 100% non refundable which means the consumer has no recourse to change their mind. Given that most people book several months in advance, there is a high likelyhood of changes to travel plans. The current system is so heavily against the consumer & is is inherently unfair. Why should airlines and travel companies enjoy such unprecented priveleges? I call upon the government to legistate for better rights to consumers in this regard.
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18.116.19.29 Wed, 25 Dec 2024 08:13:52 +0000
