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An urgent review the NHS 111 service.

Submitted on Tuesday 12th September 2017

Rejected on Friday 15th September 2017

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

An urgent review the NHS 111 service.

Petition Details

Research exists evidencing the need for a robust, formal, systematic, mixed menthod review of NHS 111. The research strongly suggests that the use of computer decision support software to triage patients influences call handler-patient communication in ways that may compromise patient safety.

Additional Information

http://www.sciencedirect.com/science/article/pii/S0277953614008107


http://bmjopen.bmj.com/content/3/11/e003451.short

These pieces of research evidence the need for an NHS 111 review as patient safety is potentially compromised by many factors. The impact of NHS 111 on other health services has not been reviewed.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We're not sure exactly what kind of a review you would like to be done, or who you would like to be responsible for it. For example, we're not sure whether you'd like the UK Government to carry out this review, or whether you would like the Government to ask an independent body to carry it out.

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

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