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Make claimant phone calls to the Universal Credit Helpline free of charge.

Submitted on Wednesday 11th October 2017

Rejected on Tuesday 17th October 2017

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Make claimant phone calls to the Universal Credit Helpline free of charge.

Petition Details

The Universal Credit system is meant to provide a safety net to those most in need and to help the unemployed get into work. These people have no spare money. So, it is unreasonable to expect them to pay up to 55p per minute to talk to someone on the government's Helpline. Make the Helpline free.

Additional Information

This issue has recently been discussed in Parliament in Prime Minister's Questions.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

petition.parliament.uk/petitions/202651

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