Submitted on Tuesday 31st October 2017
Published on Tuesday 7th November 2017
Current status: Closed
Closed: Monday 7th May 2018
Signatures: 12
Fine* patients who do not attend (DNA) NHS hospital appointments.
DNAs:
- Cost the NHS an estimated £225 million in 2012 to 2013°
- Result in extended waiting lists
- Are an inefficient use of staff
- Occurred in around 5.6 million (9% of the total) NHS outpatient appointments in England between 2014 to 2015°°
(See additional details for sources °and°°)
Appointments where a patient does not show or provide prior notice are regarded as DNAs (did not attend).
*To reduce DNAs, provide an incentive from as little as a £1 circumstantial charge to encourage patients to cancel. Thus freeing a space for those who can attend the appointment.
°Source: The National Audit Office
°°Source: Quarterly Hospital Activity Data, 2015
Additional information:
https://www.gov.uk/government/news/hospitals-and-patients-urged-to-take-action-on-missed-appointments
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