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Make Greater Anglia refund customers for their poor service this year

Submitted on Friday 10th November 2017

Rejected on Thursday 16th November 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Make Greater Anglia refund customers for their poor service this year

Petition Details

Greater Anglia are the worst run train company in the UK. They are constantly delayed and have issues every day.
They are one of the most expensive and do not provide any sort of service.
To add they refuse to refund customers for late running unless it’s over 30 minutes.
They ruin livelihoods.

Additional Information

Check their twitter page ...
They receive over 100,000 complaints a month via twitter.
Various statistics will prove their terrible services.


You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!

This petition was rejected

The Government e-Petitions Team gave the following reason:

This is an operation decision for Greater Anglia, not for the Government or Parliament.

You could start a new petition asking the Government to amend the franchise agreement to require refunds to passengers if a train is delayed by 15 minutes or more, if that's what you want to happen.

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