Submitted on Friday 17th November 2017
Rejected on Wednesday 22nd November 2017
Current status: Rejected
Rejection code: irrelevant (see below for details)
Someone needs to look into Utilita Energy and the way they handle cases.
Many people are shouting from the rooftops in anger and I myself am included, most single parents know its that time of year where money does not stretch and the warm home discount scheme is heavily relied upon. Do you feed the family or heat the house ???
But to most peoples horror they are not entitled to it this year even though they received it last year. After making further enquires many members of Utilita were told it was due to the government changing the criteria or that they had to contact DWP for further paperwork. Checking with my last supplier I still would be entitled to the warm home discount scheme if I was with them, others I have spoken to have done the same checks
Please help me spread this far and wide to get this looked into.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
You can find out how to make a complaint about your energy company here:
www.ombudsman-services.org/sectors/energy
3.15.239.50 Wed, 27 Nov 2024 17:12:59 +0000
