Submitted on Saturday 2nd December 2017
Rejected on Friday 8th December 2017
Current status: Rejected
Rejection code: irrelevant (see below for details)
Ban Myhermes from delivering in the UK or take responsibility for their drivers
Myhermes has point that says "myHermes drivers are typically self employed, this means they can pick and choose their deliveries, if they don’t want to deliver to you they don’t have to, keep this in mind." I would like you to either ban them from the UK or make them take responsibility for drivers.
Drivers do not take responsibility for their parcels, change the delivery address, steal packages or just do not deliver them at all. On an online chat, one of the customer service helpers said that they are based in India and do not have personal contact with the drivers its tiring to send back to the retailers. My request is that you make Myhermes responsible for their drivers actions like all other trustworthy delivery services in the UK or to ban them from delivering in the UK.
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The Government e-Petitions Team gave the following reason:
18.117.81.240 Sat, 27 Apr 2024 19:19:20 +0100
