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Set up a petition in response to NHS subcontracting to Capita

Submitted on Thursday 1st March 2018

Rejected on Tuesday 6th March 2018

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Set up a petition in response to NHS subcontracting to Capita

Petition Details

Over the last 2 years the NHS has subcontracted out administrative work to PCSE otherwise known as Capita.

This has brought with it greater challenges for practices including increase in workload. Delays from PCSE and no acknowledgment from NHS England in regards to this.

Additional Information

It has also caused delays in records transfers and therefore greater levels of patient dissatisfaction. All GP Payments are now being moved over to this system. Currently we are waiting in excess of 6 months for them to deal with issues and this is just not acceptable.
Prior to Capita the NHS Payments System was run like clockwork. Now it is runs more like a square wheel on a cart. Capita is a business who recently issued profit warnings yet the NHS are to hand over payment control to them?


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to call on the Government or Parliament to take a specific action.

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

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