Submitted on Friday 23rd March 2018
Published on Wednesday 28th March 2018
Current status: Closed
Closed: Friday 28th September 2018
Signatures: 1,710
Stop Southeastern Trains (Govia) from being awarded franchise renewal.
Southeastern / Govia have bid to renew their contract from December 2018.
Despite making a £150 million profit they offer a poor and unacceptable service to their passengers.
Transport Secretary needs to be aware of how bad the service provided by Southeastern is.
- Daily repetitive train delays
- Unfair practice to stop delay repay
- Difficulty in applying for delay repay
- Short formed trains daily
- Lack of working and clean toilets
- % of cancelled trains daily
- Lack of communication to passengers for delayed trains
- Conflicting information to passengers
- The Lewisham stranded train fiasco
- Increasing costs for a service which is decreasing and not acceptable for what passengers / commuters pay
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