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Thames Link to reimburse commuters with at least 1 weeks fare for disruption

Submitted on Thursday 31st May 2018

Rejected on Friday 8th June 2018

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Thames Link to reimburse commuters with at least 1 weeks fare for disruption

Petition Details

With the implementation of the new rail timetable, rail 20/20 there has been a huge disruption to the service on Thames Link trains in particular.

It also seems to be getting worse, not better, during the bedding in process. Southern reimbursed with a months travel when strike action took place.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The Government has already announced that a compensation scheme will be introduced, funded by the rail industry. The Secretary of State for Transport said that he believed that the scheme should offer "similar entitlements to last year’s Southern passenger compensation scheme".

You can read the Government statement here:

www.gov.uk/government/speeches/rail-timetabling

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