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MCA to be held accountable for their failings to deliver acceptable service

Submitted on Tuesday 28th August 2018

Rejected on Wednesday 5th September 2018

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

MCA to be held accountable for their failings to deliver acceptable service

Petition Details

The Maritime & Coastguard Agency consistently fail to deliver an acceptable level of service to UK seafarers. Their inability to process applications, renewals and paperwork in a reasonable time period results in loss of income for UK seafarers in an already difficult career market.

Additional Information

While waiting on the Maritime & Coastguard Agency to process applications, seafarers are unable to work due to the need to send original documentation to the agency - it is normal for paperwork to sit at the Maritime & Coastguard Agency for months before being opened. (As in case of a GMDSS renewal received by MCA on 10th of July 2018 and as of 28th of August 2018 was confirmed as not having started being processed).


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to call on the Government or Parliament to take a specific action.

We're not sure exactly what you'd like the Government or Parliament to do.

You can find out how to make a complaint about the Maritime & Coastguard Agency here:

www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/complaints-procedure

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

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