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Improve the reliability & customer service of Northern Rail

Submitted on Saturday 24th November 2018

Rejected on Tuesday 4th December 2018

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Improve the reliability & customer service of Northern Rail

Petition Details

Arriva Northern Rail’s service is an affront to a First World rail system. Punctuality and comfort don’t seem even afterthoughts. Old, outdated, uncomfortable carriages, poor punctuality, regular strike action contribute to a regularly poor experience by customers on northern rail trains.

Additional Information

The Secretary of State for Transport owes it to rail users in the North to intervene and force improvements on Arriva Northern so that it’s customers can travel in comfort and on reliable and
punctual services. If Arriva Northern can’t do this they should be stripped of their franchise.
The North - it’s people and it’s economy - deserve the same investment in its railways as those in other parts of the country and we deserve a reliable and high quality service.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because it's about something that the UK Government or Parliament are not responsible for.

You could start a new petition calling for Arriva Northern to lose its franchise if it does not need meet some conditions if that is something you would like to see.

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