Submitted on Friday 7th December 2018
Rejected on Wednesday 12th December 2018
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make Outfox The Market compensate all its customers for ignoring their queries
Outfox the Market was supposed to be an energy supplier offering good prices and conducting itself with honesty.
Since 2018 this company has resorted to increasing it's prices 3 times this year.
When customers try to contact them they are ignored. They block you leaving them and cause undue stress
OUTFOX THE MARKET has increased its prices for the 3rd time this year. They ignore all emails, if you're lucky to get a response, it's a generic email, phone line is out of order or constantly engaged. And their chat service is always down. It also resorts to blocking you leaving to join a new supplier.
It even refuses to refund £100's worth of credit
I ask this company to compensate it's customers for all the undue stress it has caused them! For their time spent on phone calls and emails.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. Outfox The Market is a private company and the UK Government and Parliament are not responsible for their decisions.
18.224.39.74 Sat, 04 May 2024 18:04:29 +0100
