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Allow serving Military Personnel to suspend services during overseas deployments

Submitted on Friday 1st February 2019

Rejected on Tuesday 19th February 2019

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Allow serving Military Personnel to suspend services during overseas deployments

Petition Details

Some companies do not allow Serving Military personnel to suspend contracts when deployed overseas for periods of 3-8 months when they are not able to use those services during the deployment. Contracts have to be cancelled and restarted with additional costs involved.

Additional Information

Last year I was deployed overseas for 4 mths. I had to cancel both my Sky & PlusNet services which totalled approx. £80 per mth because neither would suspend the service to be restarted on my return. There were no issues restarting Sky but with PlusNet I have had to pay £45 to install a new line and wait over 5 weeks for the service to reinstated. Potentially this could occur every 1-3 yrs dependent on turn around of deployments


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because this would be the responsibility of the service providers and not the UK Government or Parliament.

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