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Pressure OFCOM to introduce a capp on the mobile operator network access charge

Submitted on Tuesday 19th March 2019

Rejected on Wednesday 27th March 2019

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Pressure OFCOM to introduce a capp on the mobile operator network access charge

Petition Details

In addition the network access should be announced to the caller before the call is connected. Currently the four major mobile operators (EE, O3, Vodafone and Three) charge a "Network Access Charge' of between 44ppm and 55ppm to call 084, 087, 090 and 118 numbers.

Additional Information

Phoenix Communications believes these charge are totally unjustified as 084 & 087 numbers still have consumer perception of being local or national, not premium rate. The mobile networks are raking in millions of £'s per day whilst consumers get fleeced for calling these numbers from their mobile phones. For example a 10 minute call to 0844 number would cost a mobile user on EE, Vodafone, O2 or Three between £4.40 & £5.50 on top of the ppm 'service charge'. Let's get this stopped!


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can only accept petitions which call for actions that are the responsibility of the UK Government or Parliament.

Ofcom is accountable to Parliament, but the Government and Parliament cannot instruct it to take action in this way.

Find out how to contact Ofcom here:

www.ofcom.org.uk/about-ofcom/contact-us

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