Submitted on Friday 20th September 2019
Rejected on Thursday 26th September 2019
Current status: Rejected
Rejection code: irrelevant (see below for details)
Introduce Automatic Delay Repay for TfL journeys.
TfL should provide automatic refunds for passengers who are entitled to compensation for a delay on the London Underground.
Many Train Operating Companies in the UK offer automatic compensation for delays, commonly known as 'Automatic Delay Repay'.
TfL can use their records of journey information (from Oyster card/Contactless Payments), together with recorded delays to calculate which passengers are owed money and how much.
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The Government e-Petitions Team gave the following reason:
This would be a decision for Transport for London, which is accountable to the London Assembly, rather than the UK Government or Parliament.
The London Assembly has its own e-petitions system. You can find out more here:
www.london.gov.uk/about-us/london-assembly/petitions
3.137.161.222 Tue, 07 May 2024 16:14:57 +0100
