Submitted on Friday 20th September 2019
Published on Thursday 26th September 2019
Current status: Closed
Closed: Wednesday 6th November 2019
Signatures: 30
Review the whole Child Maintenance System as this service clearly doesn’t work.
My frustrations with the CMS service, and how there are thousands who have received the same appalling service.
Nearly 7 months later with no progress and common with many parents.
An inconsistent and a dis-jointed service which accumulates in disparity of facts .
Review and change.
Different case workers every week with no consistency .
Call backs never returned.
Three complaints and one involving my local MP.
7 months with no progress.
Untrained staff.
Disparity with information.
Being told if I didn’t like the service then don’t use it.
Admittance from one worker that they did not know what to say as it was not their usual section .
Stressful causing anxiety.
parents who are going through the same problems.
Portal not working .
Letters receive months later.
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