Submitted on Thursday 17th October 2019
Rejected on Friday 18th October 2019
Current status: Rejected
Rejection code: no-action (see below for details)
The slowness in Financial Ombudsman Services shockingly making consumers suffer
I have got two cases against two high street banks.
It has been 9 months and the FSA have not yet resolved it.
Their slow movement in investigating is causing the victims to give up.
They are shockingly understaffed and it's largely unfair on consumers.
I filed my cases in February and one case was allocated to an office after June and another was allocated in September.
The first person who investigated my case was not up to his job and spent next to no time in my case only to come up with a solution that was very unfair on me. They later acknoleged that but still failed to resolve the cases.
I have had remarks like this from many other people who are just fed up with how long it takes to get justice and how their cases are dealt with.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Petitions need to call on the UK Government or Parliament to take a specific action.
We're not sure exactly what you'd like the Government or Parliament to do.
The Financial Ombudsman Service is independent of both the Government and Parliament. You can find out how to make a complaint to them here:
www.financial-ombudsman.org.uk/contact-us
You could start a new petition explaining clearly what you'd like the Government or Parliament to do. For example, calling for a review of the Financial Ombudsman Service, if that's something you'd like to happen.
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