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Make airlines give customers automatic refunds if they cancel their flights

Submitted on Sunday 20th October 2019

Rejected on Wednesday 23rd October 2019

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Make airlines give customers automatic refunds if they cancel their flights

Petition Details

For example, it's impossible to cancel flights or flight add-ons with Ryanair. Any changes cost £45.00 plus the cost of the new flight if it's more expensive. It may be sensible to attach conditions to this option like a £1.00 cancellation fee or having to give at least 24 hours notice to be fair

Additional Information

Everyone who flies regularly will be aware of this problem and the amount of money wasted by being unable to cancel flights and having to buy new flights because it's far more expensive to make changes to the existing bookings than just booking new flights. It's blatant profitering by the airlines and out of sinc with other supplies of services and products who allow cancellations and refunds with no questions asked.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to call on the UK Government or Parliament to take a specific action.

We're not sure exactly what you'd like the Government or Parliament to do. In particular, we're not sure in what circumstances you want airline customers to be entitled to a full refund if they cancel a flight.

In any case, the issue you raise is currently the responsibility of the European Union, not the UK Government or Parliament.

You could start a new petition explaining clearly what you would like the Government or Parliament to do when the UK leaves the EU.

Have your say on this petition!

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