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To Decrease the Cost of National Rate Numbers Especially in Relation to Businesses

Submitted on Monday 23rd January 2012

Rejected on Wednesday 21st June 2017

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

To Decrease the Cost of National Rate Numbers Especially in Relation to Businesses

Additional Information

To stop businesses using premium phone lines (so called national rate numbers such as 0845/0870/0844), for customer services, where the number of staff employed is likely to mean waiting times of more than 3 minutes and in instances where this is not the case, to have them replace national rate numbers with local rate numbers. Alternatively, for the Government to impose a pricing tariff onto mobile network providers that means that these numbers, along with 0800, are charged at a lower rate of 2p per minute, if not entirely free.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

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